Below FAQ are some common questions customers of Midoco Art & Office Supplies might have. If your question isn't answered here, please email: michel@midoco.ca
We try to have the quickest & cheapest shipping solutions to get your order to you on time, anywhere in Canada. We charge only what we are charged, with no markups or handling fees. Sometimes we may have promotions offering FREE or discounted shipping rates. ***************************** For a LIMITED time we are currently offering FREE SHIPPING with any order $75 or more before taxes, use the coupon code "FREESHIP75" and get up to a $15 credit off your shipping charges. For any shipping charges that exceed this amount you only have to pay the difference.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP. websales@midoco.ca
We may have stock of an item at one of our locations even if the website says "Sold Out". Also, we always like to hear about new products. Email or call one of the stores, let us know what you need, there's a chance one of our stores has it already. We are doing our best to get more and more items from regular stock up on the site because we have a lot of great things to offer.
There sure are! We have a large inventory of products. Over 20,000 + items. Many of which may be seasonal, specialty, or just haven't made it onto the website yet. These include large and oversized items that would be difficult to ship. If you're in one of our neighbourhoods, stop on by, we'd love to see you.
These items are available only in store but we'd still like to let you know that we carry them. Unfortunately, no, they are not free, and because they are too large, heavy, or funky, we can't ship them. Shoot us an email (websales@midoco.ca) or give one of our locations a call and we can get you the price and even put it on hold for you as an instore pickup.